The Open Fiber headquarters are located in Rome, in a bright building with an innovative smart office conceived as a "space to facilitate the exchange of thoughts", in a great green space. Optimisation, innovation, sustainability and productivity are some of the slogans that inspired the realisation of the offices where employees and guests work.
Smart logistics: with no switches or buttons, each office is equipped with sensors that regulate the switch on or off of lights or air conditioning according to the number of people; meeting rooms are bookable with an app and equipped with presence detectors.
In terms of sustainability and energy efficiency, the building has the most advanced automatic climate control and lighting systems. Indeed, the headquarters have obtained the LEED (Leadership in Energy and Environmental Design) certification developed by the US. Green Building Council, which promotes a sustainable approach, as energy and water saving, reducing CO2 emissions and improving ecological quality of indoor spaces.
Our jewel in the crown is certainly the SOC (Service Operations Centre), a network control centre considered one of the most advanced in Italy, with over 100 available stations, for the constant monitoring of fibre optic network, in every city.
SOC includes two sections: Delivery and Assurance.
The Delivery section handles the end customer activation based on the requests from Open Fiber’s partner operators that purchased our services.
Assurance systems are instead designed to detect and respond on network service failures or abnormalities, monitored by a 24/7 system and are able to track the state of individual activated fibres, using optical reflectors installed in every customer’s home.
The detection of anomalies takes place in two ways:
-REACTIVE: in response to the operators that deal with the end users using our network, it is possible to locate the signal failure or anomaly with great precision as the network is perfectly mapped;
-PROACTIVE: with advanced alarm management systems activated by sensors and IoT elements inserted in the POP (Point of Presence) and across the network path.
Once the failure has been identified, Open Fiber’s providers can carry out the rehabilitation of the service.
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