Fiber to the home
The process, first, provides the sign of an agreement with the interested municipality, for the realization, management and maintenance of a state of the art ultra broadband fiber optic network infrastructure.
Open Fiber’s network has the aim to ensure to all citizens, companies and Public Administration an ultra-high-speed connection with FTTH technology, allowing the access to the most innovative digital services.
The signed agreement defines work methods and timings (that may be different in each municipality), compliance with the technical and security standards for its contractors, in order to minimise the inconvenience that could be caused to citizens during the works.
The agreement with the municipality establishes the digging methods for laying the fiber, as required by the Ministerial Decree of 2013.
Digging can be carried out with the following techniques:
- the innovative technique called "minitrincea ridotta", which also includes the aspiration of the waste material, reducing dust and inconvenience;
- “minitrincea tradizionale” (a digging method with a low environmental impact that, thanks to the creation of 5cm wide trenches, allows to break down timing and saving of the laying operations);
- no-dig (without resorting to traditional digging);
- air network laying.
Traditional digging will be considered only in the case that it will not be possible to use any other solution.
Once the works are carried out and after a first temporary excavation filling (to enable the ground to settle), the definitive restoration of the entire road surface will always be at the expense of Open Fiber and will be carried out according to the times dictated by the Municipality (please be reminded that every service has its own regulation).
Having obtained all administrative permits and authorisations, we will proceed with the activities that will bring fiber optic to homes.
Parties involved in the wiring process
In this step, also known as “walk out”, Open Fiber is committed in all the activities of information collection, which are used to define the project, as counting the buildings, the number of building units in the building, all the houses in a certain area, the number of shops. Furthermore, it is evaluated to lay the fiber using the existing infrastructure (ducts, power lines, etc.) or the necessity to start new works. So initially, there will be an external census, not invasive but necessary to the next step of planning.
In this phase, the communication forms are also issued (notice of starting works, authorisation to lay and to exercise the fiber optic network, authorisation to access the building, etc.), some of which are directed to local authorities, while others to the building administrator or to its owner.
After that, the forms are collected, and it is possible to proceed with the internal census, physically going inside the buildings and doing a walkthrough. This phase is also called “walk-in”. If civil works are necessary, an authorisation will be issued, which must be filled in by the person or local authority concerned.
Once all the necessary information and documents have been collected, Open Fiber realises a “master plan” in which the following are defined: works to be implemented, type of excavation, fiber sizing, PFS (secondary point of flexibility) street wardrobe’s placement. When the project is approved, it becomes final and calls for the authorisation from the competent departments.
This phase includes the grounding work on the fiber and the laying of the PFS street cabinet, the Building’s Point of Ending (PTE) and of the Advanced Point of Ending (PTA), then to each house, office, company and Public Administration.
4. SERVICE ACTIVATION
For the service activation, the end user has to contact the operator (check here our partners), according to his city and choose the available options. Once the contract is concluded, the operator should contact Open Fiber to start the last step of the installation, to bring the fiber from PTE to the consumer’s home.
In this last phase of the process, Open Fiber receives an “Activation request” from the operator with all the customer’s information, reserves the network facilities and contacts the client with a clear number from a landline. Together, they set up the date and timing for the technical assistance, which lasts about 2-3 hours. This time shall run from the time when the technician arrives at the customer’s home.
The activities in the customer’s home are as follows:
- Optical wall socket laying.
Optical stud is a small white box (similar to a thermostat), which will be placed on the wall at the nearest point, affordable to the existing infrastructure, according to the client’s needs;
- testing with OF’s SOC – Service Operations Centre - support.
The technician installs the Router and connects it to the optical stud. After that, he calls OF SOC to check the correct functioning by doing some tests.