Find answers regarding service coverage.

When will work start in my city?

Visit the Work Status page and enter your city. The ‘Work Site Status’ item will inform you about the status of the work: scroll down to see the explanatory table.
Subsequently, check the coverage of your address. If you are not covered, click on ‘Stay Connected’ and fill in the short form that will appear: we will notify you when your address is reached.

Is my address cabled?

Visit the Check coverage page and check if your address is covered.
If you have not yet been reached by Open Fiber’s optical fiberOptical fiber A cable made of glass fiber through which a light signal is transmitted over long distances for broadband network access. Compared to copper cables, optical fiber can transmit signals much faster, up to 40 Gigabits per second. It is therefore ideal for quickly transferring large amounts of data; it is also unaffected by external interference (electromagnetic interference, temperature variations, etc.). While fiber optics certainly offers the advantage of fast, high-quality and secure data transmission, its high installation cost is a drawback for network builders. Read the news to find out more: “Optical fiber, what it is and how it works”., click on ‘Stay Connected’ and fill in the short form that will appear: we will notify you when you are covered.
If, on the other hand, you have been reached, at the bottom of the page you will find the Partner Operators who have chosen to market their services at your address.

I would like to know the progress of the work in my city.

You can check the progress of the fiber-optic work on the dedicated page by checking the ‘Work Site Status’ item. At the bottom of the page you can consult the table with the key to see which work site status corresponds to the city you are interested in. If there is no ‘Work Site Status’ information for your municipality, it means that your municipality does not belong to the first stage of fiber-optic infrastructure deployment, but this does not exclude the possibility of it being part of the next development areas.

What does ‘Open’ work site mean?

‘Open’ identifies the most visible excavation activities (representing a portion of the overall route to be built) that will start after inspections of the overhead and underground infrastructure are complete.
You can visit the Work Site Status page to check the progress of activities.
In the table at the bottom of the page, once the geographical elements have been entered, you will be able to see details of the work sites.

What does work site ‘Planning Stage’ mean?

‘Planning Stage’ means that we are defining the start-up time: the works in your municipality are in the planning stage. You can visit the Work Site Status page to check the progress of activities. In the table at the bottom of the page, once the geographical elements have been entered, you will be able to see details of the work sites.

Will fiber optics also reach small towns?

Our goal is to create the largest entirely fiber-optic networkNetwork In computer language, the term network defines a set of hardware and software devices which, when linked together, enable the exchange and sharing of resources, data or information. In a computer network, the devices that generate, route and terminate data are called network nodes. in the country, guaranteeing coverage not only in large cities, but also in small towns. To make sure you don’t miss any updates, visit the Infratel section on our website.

What does work site ‘Work Completed’ mean?

‘Work Completed’ means that testing will be started as soon as the relevant NDPNDP The NDP (Neutral Delivery Point) is the network node that allows all Operators to access the infrastructure built by Concessionaires such as Open Fiber. Each NDP terminates all the fibres laid in the area of the relevant municipality, which are used to bring ultra-broadband connection to users. (Neutral Delivery Point) is available. You can visit the Work Site Status page to check the progress of activities. In the table at the bottom of the page, once the geographical elements have been entered, you will be able to see details of the work sites.

Work is underway in my city, when will you start marketing?

There is no standard time frame, as excavation work varies depending on the area and agreements with public authorities.

What does work site ‘Available to Operators’ mean?

‘Available to Operators’ means that, after all permits and administrative authorisations have been obtained, the municipality will be open for marketing. Open Fiber, as a wholesaleWholesale Open Fiber is a ‘wholesale only’ operator, i.e. it operates exclusively in the wholesale market, offering access on fair and non-discriminatory terms to all interested Market Operators.-only operator, makes its infrastructure available – by Afcom resolution – to all telecommunications operators on equal terms. It will therefore be possible to sign a contract with any Operator that has requested to use our network. You can visit the Work Site Status page to check the progress of activities. In the table at the bottom of the page, once the geographical elements have been entered, you will be able to see details of the work sites.

Didn’t find what you were looking for?

Fill in the form